We invite you to explore this webpage and learn more about Privacy at Telio-AMS Group, including understanding the steps that we’ve taken to protect personal data globally.
As a Business Services provider we process the personal data of our Clients’ employees on behalf of our Clients. In order to provide the highest level of data protection, Telio-AMS Group has adopted Corporate Rules for processing Client employee data and business contact data.
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Telio-AMS Group Privacy Statement for Business Contacts
This Privacy Statement explains how Telio-AMS Group disclose Personal Data that we collect from Individuals or Companies & its Employees who subscribe to our App or visit our website or engage with us in business activities.
- Types of Personal Data
- This Privacy statement explains our practices with regard to Personal Data collected by Telio-AMS Group for its own Business Purposes. Personal Data is any information that can be used to identify, locate or contact you. Some examples of Personal Data include your name, username, mailing address, telephone numbers, email address, geographic location.
- How Telio-AMS Group collects Personal Data
- In most cases, we collect Personal Data directly from you. We will ask you for Personal Data when you interact with us, such as registering on our Apps or websites, signing up to receive a newsletter, making a purchase, signing up to receive marketing communications, or to provide Telio-AMS Group with services, goods or products.
- How Telio-AMS Group uses Personal Data
- Telio-AMS Group uses your Personal Data for the following Business Purposes:
- (a) Business Purposes for Processing Personal Data pertaining to the Company’s Employees.
- Personal Data pertaining to Professionals with whom Telio-AMS Group has a business relationship may be processed as needed:
- To initiate, develop, maintain or expand a business relationship, including negotiating, contracting, and fulfilling obligations under contracts;
- To send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training, and service updates);
- For account management, providing service, and dispute resolution purposes and reporting
- (b) Business Purposes for Processing Personal Data pertaining to Consumers and other Individuals.
- Personal Data pertaining to Consumers and other Individuals with whom Telio-AMS Group has a business relationship may be processed as needed:
- To provide the information, product, or service requested by the Individual, and as would be reasonably expected by the Individual given the context in which the Personal Data were collected, and the information provided in the applicable privacy statement
- For due diligence, including verifying the identity of the Individual, as well as the eligibility of the Individual to receive information, products, or services
- To send transactional communications (such as requests for information, responses to requests for information, orders, confirmations, training materials, and service updates
- To manage the Individual’s account, such as for customer service, finance, and dispute resolution purposes;
- For risk management and mitigation
- (c) Business-necessary Processing activities
- Telio-AMS Group will collect and process its Customers Clients data only as instructed or permitted by our Client. Telio-AMS Group maintains appropriate security controls to protect the information. The personal data, mainly users’ profile information viz. Email, Phone, Name, Profile photo is uploaded to https://tel.io/
- Clients contact information:
- We optionally collect the Clients information like his Name, Phone, Email for administering the App’s function & only after getting the required permission from our Customers
- Clients GPS Location:
- We collect location based data (GPS coordinates) through our geolocation feature from our Customers Field Employees to punch their Visits with their GPS location.
- Clients images:
- We collect Company images if the Client has signed up for our App & has agreed to the use of this feature. This feature is optional & is only given if the Company has signed up for it. We do not share the collected images with any third party tool, or use it for any other process other than the one disclosed by the application. Images collected are stored for the duration the Client has signed up for the App’s services & the retention Period of 365 days after which they are automatically deleted from the system. Telio-AMS Group may process Data for business management reporting, and analysis.
- Providing services. Telio-AMS Group may process Personal Data to provide the business services, analytics, and business intelligence.
- Why and How Personal Data is disclosed by Telio-AMS Group
- Telio-AMS Group commits to not provide your Personal Data to Third Parties. We limit our sharing of your Personal Data to:
- Telio-AMS Group will only use your Personal Data for the purposes listed above
- Our service providers are bound to protect your Personal Data and only use your Personal Data in accordance with our instructions.
- Our business partners, but only to the extent you have purchased a product or service from such a partner, interacted with such a partner, or otherwise authorized the sharing.
- Enforce our rights, protect our property, or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will also disclose Personal Data when required to do so by law.
- Mobile & Desktop Applications
- Telio-AMS Group offers mobile & Desktop applications that allow you to access your account, interact with us online, and receive other information via your mobile device. Personal Data collected by Telio-AMS Group via our mobile applications is protected by the terms of this Privacy Statement or our Privacy Statement for Client Employees, as applicable.
The Telio-AMS Group app stores and processes personal data that you have provided to us, to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Telio-AMS Group app won’t work properly or at all.
- Our Website
- Our website is a resource for both business contacts and consumers. To better understand how our visitors use our website, we may collect information about your device (such as the operating system version, internet service provider, and IP address), and about your visit (such as the date and time of visit, and which site pages were viewed during your visit). Your visits to our websites are also stored in cookies, which are small text files that are placed on your computer by websites that you visit. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
- Changes to this Privacy Statement
- We may update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any changes by posting the revised Privacy Statement on this page. We recommend that you review this Statement periodically to stay informed about our privacy practices. Your continued use of our products, services, or website constitutes your acceptance of any such changes.
Contact Us
Please contact us if you have questions, comments, or complaints:
E-mail: info@telio.ae
Phone: +971558146736